"Typically, when I go to Mary Lou’s, I browse quickly and leave. This time, though, I was shopping for something very specific—a new hat—and had a $250 gift card to use. I came in knowing my hat size but unsure about the shaping or bell height that would suit me best. Rocklynn was incredibly helpful, taking her time to walk me through different styles and brands to match my taste. She encouraged me to try on multiple hats and even went to search for options that fit exactly what I was looking for. I came in intending to buy a black hat and left with a beautiful gray Bailey hat that was on a sale price. It was a great experience, and I truly appreciated her kindness and expertise to fit what I was looking for."
